From Print to Digital: The Evolution of the National Library of Nigeria in the Information Age

Abstract

This study examines the digital transformation of the National Library of Nigeria (NLN) in the information age, emphasising user awareness, usage patterns, and satisfaction with digital services. Grounded in the Diffusion of Innovations Theory, the study explores how demographic variables such as occupation, educational qualification, and years of experience influence the adoption and perception of digital technologies within the library context. A total of 323 responses were collected through a structured questionnaire administered to users of the NLN. Chi-square statistical analysis was employed to determine associations between user characteristics and key variables such as awareness of digital transition, frequency of use, effectiveness, sufficiency of resources, training received, and overall satisfaction. The results revealed no statistically significant associations across most variables, except for a notable link between years of experience and frequency of digital service use. This suggests a relatively uniform perception of digital services among NLN users, irrespective of background, and highlights the need for more targeted engagement strategies. The study recommends enhanced digital literacy training, inclusive infrastructure development, and continuous assessment mechanisms to improve digital adoption. Findings contribute to policy discussions on digital library services in Nigeria and underscore the importance of inclusive and strategic innovation diffusion in national library systems.

Key Words: Digital transformation, National Library of Nigeria, Diffusion of Innovations Theory, User perception, Library services