PERCEPTION AND PRACTICE OF KNOWLEDGE MANAGEMENT AT BABA AHMED UNIVERSITY KANO

Abstract

This study explores the perception and practice of knowledge management at Baba Ahmed University Kano, focusing on perception, practices, and the challenges hindering its effective utilization. Using a descriptive research design, data were collected through structured questionnaire from 108 respondents. The findings revealed that staff has a generally positive perception of KM, recognizing its importance in enhancing individual and institutional performance. Key KM practices implemented at the university include knowledge-sharing platforms, tools for knowledge storage and retrieval, and documentation of expertise. However, the study identified significant challenges, such as lack of awareness, technological limitations, insufficient leadership support, and staff reluctance to share knowledge, which hinder the effective implementation of KM practices. The study concludes that while Baba Ahmed University has made commendable efforts in adopting KM practices, there is a need for continuous training, enhanced technological infrastructure, and stronger leadership commitment to optimize KM utilization. Recommendations include raising awareness through workshops, providing advanced tools and platforms for KM, and fostering a culture of collaboration across departments. This study contributes to the understanding of KM in academic institutions and provides practical insights for improving KM practices at Baba Ahmed University Kano and similar institutions. Future studies are suggested to explore the role of leadership and technology in enhancing KM effectiveness.

Keywords: Baba-Ahmed University, Kano, Knowledge Management, Perception, and Practice