UNDERSTANDING THE IMPACTS OF KNOWLEDGE MAPPING IN AN ORGANIZATION

A REVIEW

Abstract

This article reviewed the impacts of knowledge mapping as one of the key aspects of knowledge management in an organisation. Knowledge mapping has become one of the strategies in knowledge management system. Business organizations and institutions are advocating for knowledge mapping implementation due the enormous roles and benefits attached to it. This article reviewed the advantages of knowledge mapping in an organisation. The paper also discussed some of the knowledge mapping techniques that organisations applied in order to achieve the circle of knowledge management practices. These include yellow page, information flow analysis, social network analysis and process knowledge mapping among others. The paper explained the processes of knowledge mapping in an organisation and the Role of knowledge manager in Knowledge Mapping. The article concludes that to achieve success in implementing knowledge mapping, there is the need to have effective knowledge manager with good sound qualities. These qualities will play an important role in successful knowledge mapping in any business or institutional organisation. Recommendations were provided such: organisations should invest and fund the human capital project as the key asset of an organisation rather than material resources. Investing in human capital will improve the competence of employees and knowledge managers as while as improve productivity and services and human resources should encourage and sponsor formal and informal training such as seminars, workshops and conferences participation as well as obtaining higher educational qualification through further studies among others.